Contact Us
If you have a question about our casino comparisons, want to flag an error, or simply need to point us toward something we may have missed, this is the right place. The team behind Online Casino reviews and maintains this site independently, and we welcome feedback from readers across Australia.
How to Reach Us
The fastest way to get a response is by email. Send your message to [email protected] and include as much detail as you can — the page you are referring to, the casino in question if relevant, and what you would like us to look into. We aim to respond within two to three business days.
What You Can Contact Us About
- Factual corrections — If you spot information that appears outdated or inaccurate on any of our review pages, please let us know. Keeping our comparisons current matters, and reader feedback helps us do that.
- Content enquiries — Questions about how we research casinos, what our evaluation process involves, or how a site came to appear on our pages.
- Editorial suggestions — If there is a topic, casino type or feature you think we should cover, we are open to hearing it.
- Partnership and commercial enquiries — If you represent a casino or a related service and want to discuss working with us, please use the email above. Note that commercial relationships do not influence our editorial rankings or assessments.
- Technical issues — Broken links, display problems or anything that is not working as expected on the site.
What We Cannot Help With
Online Casino is an independent comparison site. We do not operate any of the casinos listed on our pages, and we are not able to intervene in account disputes, payment delays or any issue you are experiencing directly with a casino. For those matters, you will need to contact the casino's own support team.
If your concern involves a gambling-related problem rather than a content query, our responsible gambling guidance has resources and support contacts that may be more useful to you.
A Note on Response Times
We are a small editorial team. While we read every message, responses to general feedback or suggestions may take a little longer than enquiries about factual corrections or urgent site issues. If you have not heard back within five business days, a brief follow-up to the same address is welcome.
More About This Site
If you want to understand more about who runs Online Casino, how we select and assess the casinos featured here, and the standards we hold ourselves to, visit our About Us page. Our Terms and Conditions set out the full terms under which this site operates, including our affiliate disclosure.